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Nairobi Metropolitan Services (NMS) recently convened multiple EMS (Emergency Medical Services) stakeholder organizations, entities and leaders to assist with the development of standard operating procedures for emergency care services. The Constitution of Kenya (2010) and Health Act (2017) guarantees the right for Kenyans to obtain emergency medical treatment.

A 2015 African Federation for Emergency Medicine (AFEM) study highlighted key barriers that Kenyans encounter while accessing essential emergency services and called on the need to strengthen prehospital systems at the county and national levels.

It is in this backdrop that Nairobi county seeks to harmonize prehospital care and ambulance operator guidelines…

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